Shipping Policy

At Housemint, we're committed to delivering your orders quickly and safely. Please read our shipping policy to understand how we process and deliver your purchases.

Order Processing

All orders are processed within 1–2 business days after they are placed. Orders are not processed or shipped on Sundays or public holidays.

During busy periods, such as sales or festive seasons, processing times may be slightly longer. If there is a significant delay, we will inform you via email or phone.

Shipping Time

Estimated delivery times are:

  • Metro cities: 2–5 business days
  • Other cities and towns: 3–7 business days
  • Remote locations: 5–10 business days

Delivery times are estimates and may vary depending on your location, weather conditions, courier operations, or other unforeseen circumstances.

Shipping Charges

  • Free shipping on all prepaid orders. (Save ₹100)
  • Cash on Delivery charges - ₹100 

Note : Cash on Delivery is only applicable on orders above ₹399.

Order Tracking

Once the order has been shipped, you will be sent a correspondence containing the Shipping Partner's name and their tracking ID in your registered email id & phone number.

Delivery

Please ensure that the shipping address and contact details provided during checkout are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

If no one is available to receive the package, the courier may attempt another delivery or contact you to arrange a suitable time.

Non-Delivery:

We will attempt a delivery not more than 3 times. Please enter all your shipping address correctly. After 3 unsuccessful attempts the order will be returned to us. A fees of ₹100 will be applied for reshipping the order again upon request.

 

Damaged or Missing Items

If your order arrives damaged, incomplete, or you receive the wrong item, please contact our customer support within 48 hours of delivery. Including clear photos of the package and product will help us resolve your request as quickly as possible.

Need Help?

If you have any questions about your order or shipping, our customer support team is always happy to assist you. Please contact us through our Contact Us page or by using the support details provided on our website.

Thank you for choosing Housemint. We appreciate your trust and look forward to serving you.