Shipping Policy
At Housemint, we're committed to delivering your orders quickly and safely. Please read our shipping policy to understand how we process and deliver your purchases.
Order Processing
All orders are processed within 1–2 business days after they are placed. Orders are not processed or shipped on Sundays or public holidays.
During busy periods, such as sales or festive seasons, processing times may be slightly longer. If there is a significant delay, we will inform you via email or phone.
Shipping Time
Estimated delivery times are:
- Metro cities: 2–5 business days
- Other cities and towns: 3–7 business days
- Remote locations: 5–10 business days
Delivery times are estimates and may vary depending on your location, weather conditions, courier operations, or other unforeseen circumstances.
Shipping Charges
- Free shipping is available on eligible orders as displayed on our website.
- For orders that do not qualify for free shipping, the shipping fee will be calculated and shown at checkout before payment.
Order Tracking
Once your order has been shipped, you'll receive a confirmation email or SMS with a tracking link. You can use this link to check the latest status of your shipment at any time.
Delivery
Please ensure that the shipping address and contact details provided during checkout are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.
If no one is available to receive the package, the courier may attempt another delivery or contact you to arrange a suitable time.
Cash on Delivery (COD)
Cash on Delivery may be available for selected locations and products. Availability will be shown during checkout.
To help us serve all customers efficiently, we reserve the right to limit or refuse COD orders in cases of repeated order cancellations or delivery refusals.
Delayed Shipments
While we work hard to deliver every order on time, delays may occasionally occur due to factors beyond our control, including weather conditions, transportation disruptions, high order volumes, or courier service issues. We appreciate your patience and understanding in such situations.
Damaged or Missing Items
If your order arrives damaged, incomplete, or you receive the wrong item, please contact our customer support within 48 hours of delivery. Including clear photos of the package and product will help us resolve your request as quickly as possible.
Need Help?
If you have any questions about your order or shipping, our customer support team is always happy to assist you. Please contact us through our Contact Us page or by using the support details provided on our website.
Thank you for choosing Housemint. We appreciate your trust and look forward to serving you.